Hi, could you please edit your post to use this template?when me and my friend were in the middle of a weed run server 2 shutdown.
the time of the incident was 23:35 25/06
the value of the items was about 380k
my in game name is samLAD
Note that the time is 23:35, so it is an unannounced restart before the 12 AM planned one, so technically it is compensatable (Is that even a word?)And here are the things we are unable to compensate.
SORRY TO SAY BUT YOU WILL NOT GEY COMP FOR THIS
- Housing Storage Boxes ( Completely at your own risk - Most peoples are trouble free)
- Anything stored in storage ( Again at your own risk )
- T Menu items ( Gold / Drugs / Clams / Oil / Salt / Copper etc etc)
- Houses/Garages (They auto expire after 60 days of not logging on)
- Under 100k requests when you have more than 1 million in your account.
- User Error ( You accidentally pressed the wrong button or you jumped out a window)
- Client Issues ( Your Arma 3 crashed - This is your own responsibility)
- Arma Issues ( Random Deaths/ Glitching / Flying in the air / Random Explosions)
- Server 2 going offline past 12am (Yes it will happen without warning, Its upto you to switch to S1)
Neo said:Hello Altisians!
As you may well know, Server 2 comes online after server 1 has been full for a period of time, but When does it go off?
In basic, if server 1 is not full or the player count drops after the times listed BELOW then server 2 can be shut down
Monday - 8PM / 20:00
Tuesday - 8PM / 20:00
Wednesday - 8PM / 20:00
Thursday - 8PM / 20:00
Friday - 12AM / 00:00
Saturday - 12AM / 00:00
Sunday - 8PM / 20:00
Hope this resolves a few issues!
The Altis Island Ticket Office.
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